Your Shopping Cart is empty.
{{ (item.variation.media ? item.variation.media.alt_translations : item.product.cover_media.alt_translations) | translateModel }} {{ (item.variation.media
                    ? item.variation.media.alt_translations
                    : item.product.cover_media.alt_translations) | translateModel
                }}
{{ 'product.bundled_products.label' | translate }}
{{ 'product.bundle_group_products.label' | translate }}
{{ 'product.gift.label' | translate }}
{{ 'product.addon_products.label' | translate }}
{{item.product.title_translations|translateModel}}
{{ field.name_translations | translateModel }}
{{item.variation.name}}
{{item.quantity}}x {{ item.unit_point }} Point
{{addonItem.product.cover_media.alt_translations | translateModel}}
{{ 'product.addon_products.label' | translate }}
{{addonItem.product.title_translations|translateModel}}
{{addonItem.quantity}}x {{ mainConfig.merchantData.base_currency.alternate_symbol + "0" }}

Return & Refund

The customer is requested to examine the goods immediately upon delivery for any defects and/or damage. If any problems are found immediately, or if any products are found not up to manufacturers' standard within 7 days of purchase, customers can call the JNC customer service to follow up. 

 

• Original sales receipt or relevant electronic receipt must be produced to us.

• Packing, accessories, and user guide should be returned together with the product in good condition for exchange or refund.

• The product to be returned should not be damaged, scratched, defaced, or contain any trace of use.

• No exchange would be made for the product that has undergone any repair by unauthorized third parties.

• All gift items must be returned together with the returned products. Otherwise, the retail value of the gift item would be deducted from the refund. 

• We have the right to refuse to exchange a product on the ground of damage to its appearance or missing accessories once the delivery has been signed for. 

• In case of any dispute, JNC reserves the right of final decision.

 

 

JNC customer service:

Hotlline:(852)2342-9712

E-mail:cs@jnc.com.hk